How do I purchase tickets for the event?
Tickets can be purchased directly on https://events.caribbeanairforce.com our website. Simply choose your event, select the number of tickets, and follow the prompts to complete your purchase. You’ll receive an email confirmation with your ticket details.
Can I get a refund if I can’t attend?
All sales are generally final, and refunds are not available unless the event is canceled or rescheduled. In certain cases, we may offer exchanges or credits—please review our refund policy for details or contact customer support for assistance.
What if the event is canceled or postponed?
If an event is canceled, you’ll receive a full refund automatically. If the event is rescheduled, your ticket will be valid for the new date, or you may request a refund if you can’t attend on the rescheduled date.
When will I receive my tickets?
After completing your purchase, you’ll receive an email confirmation with your digital ticket attached within minutes. For physical tickets, please allow 3-7 business days for delivery.
How can I change my seating or upgrade my ticket?
Upgrades or seating changes may be available depending on the event. Contact your promoter, organizer or customer support with your request, and we’ll do our best to accommodate, subject to availability.
Do I need to print my ticket, or can I show it on my phone?
You can present your ticket on your phone at the entrance, or you may print it if you prefer. Please make sure the QR code or barcode is clearly visible.
Can I transfer my ticket to someone else?
Yes, tickets are typically transferable unless stated otherwise. Please check our terms for specific restrictions or contact support if you need help with the transfer process.
Are there any age restrictions for this event?
Age restrictions vary by event. Please check the event page for age-related guidelines, as certain events may be 18+ or 21+ only.
Is parking included with my ticket?
Parking policies differ per venue. Some events offer complimentary or discounted parking, while others require a separate parking fee. Check the event page or contact us for venue-specific parking information.
How early should I arrive at the event?
We recommend arriving at least 30–60 minutes before the event start time to allow for parking, security checks, and seating. Doors typically open one hour before the event.
How do I contact support if I have a problem with my ticket?
What COVID-19 precautions are in place?
We follow all local and venue guidelines for health and safety. Face masks, vaccination cards, or negative test results may be required depending on the event. Please review the event page for specific COVID-19 protocols.